Hardware and Device Support
If you have access to your ZAC device (can turn it on and connect to the internet, please register your device with Microsoft by opening Internet Explorer Mobile (Windows Phone 8-8.1) or Microsoft Edge Mobile (Windows 10 Mobile) and typing the following URL:
This URL will only work from your ZAC device. If you do not have access to the device (can’t turn on or connect to the internet), please find your device IMEI and visit B2X Support for Microsoft Lumia / ZAC Phones LTD devices.
For the Ninko Classic USB Hardware Recall:
– If your device is already registered with Pudince, please click here.
– If your device is not already registered with Pudince, please click here.
For general Ninko customer support, please click here. While the Ninko Products are not mentioned by name, you should follow the instructions as if you are claiming warranty on a Microsoft Classic Intellimouse.
ZAC Phone Software
For support with ZAC Phones LTD Software products, please refer to support documentation as provided by Ryan Walpole Enterprises.
Ninko Software and Driver Support
For support with Ninko Corporation Software products, please refer to support documentation as provided by Ryan Walpole Enterprises.